Artificial Companions LLC (referred herein as "The Company", "we" and "us") will not collect any information from" you" (referred herein as "the customer" and "the user") that has not been freely provided to us. We are committed to protecting your information and privacy online.

This page explains how we collect, use, and protect the information that you provide to us. We respect your privacy and intend to give you as much control as possible over your personal information by the use of "Your Account" tools on our website.

WHAT INFORMATION WE MAY COLLECT FROM YOU

Personal Information. The information which can potentially be used to uniquely identify, contact, or locate you, such as name, email address, shipping address, billing address, and telephone number. 

Device Information. Information about the device (and its attributes) that you may use to contact us and/or access our website or social media accounts. This information is limited to understand how your browser is configured to read our digital information, the device's identification number, and its location, and confirm your acceptance to use our website under our terms and conditions (cookies), with the sole purpose of ensuring that we are offering our services and products only where allowed by local and Government Laws, that we have your consent to show you these services and products, enhancing your shopping experience, and preventing fraud.

Additional Information. This is completely anonymous information about your preferences about our services and products, frequency and interest in our website's pages, ease of navigation, your personal experience with our services and products, and interaction with our website's content. 

CHILDREN INFORMATION

We comply with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 18 years of age. Our website, products, and services are all directed to people who are at least 18 years old or older. 

SOCIAL NETWORKING

If you choose to use third-party social networking sites, such as Facebook, Twitter, or Instagram to browse our products and/or to log into our website, we may collect information, such as your basic profile information, gender, age, interests, and other demographic and geographical information from the social networking site you use to interact with our site which you have made public and accessible. If you do not want to share information from your social networking account with us you can either decline to use these features or check your social networking site's current privacy setting options to see what options they provide for limiting disclosures when you use login sharing features.

In these cases, the additional information collected by these social networks will be subject to their Privacy Policies and will not be shared with us. We will not be responsible for any information collected by them, what use they make of that information or their privacy practices.

Shall you decide to share our digital content and/or information about our services and products in those social networks by using your account, you will be sharing information about your activity with the social networking provider and informing us that you are sharing that information. For further information, please refer to our Terms and Conditions. 

COOKIES AND OTHER TECHNOLOGIES

We use cookies on "Our Website" www.artificialcompanions.com, a unique text file that may be used for data analysis and enables a website to offer personalized information presented to you based on your browsing preferences. We may use cookies to remember you and your previous preferences when you register for services or products, for fraud prevention, or to build statistics about visits to our website. If you do not want us to deploy cookies in your internet browser when you visit our website, you may set your browser's options to reject cookies or to notify you when a website tries to place cookies in your browser. This may affect your browsing experience to visualize our products, features, functions, or services on our website. Cookies cannot infiltrate your hard drive to gather any confidential information. 

HOW WE USE THE INFORMATION THAT WE MAY COLLECT FROM YOU

We use the information that you provide us only for the following purposes:

1. To make it easier for you to navigate through our website and browse our products.
2. To understand your preferences as a customer and offer services and products relevant to you.
3. To display information about our services, products, and recommendations in a clearer way.
4. To improve our Customer Service.
5. To help you to complete a transaction.
6. To help you to access our services and products and complete transactions faster.
7. To keep in touch with you and inform you of anything of your interest.
8. To show other customers what you think about our services and products.

The information required to process a transaction, such as name, shipping address, billing address, contact information, credit card information, and acceptance of our Terms & Conditions, are mandatory to process such transaction and subject to the Florida Laws in the United States of America.

SHARING INFORMATION

We do not share the information that you may provide us with any third parties, with exceptions to:

1. Information required by financial institutions to process payments. Once that information is shared, it will be deleted.
2. Information that you provide us with the purpose to be shared with other customers publicly (Reviews).
3. Information required by legal obligations connected with, but not limited to, court orders, subpoenas, legal claims, or investigations conducted by local or Government authorities.

DATA INTEGRITY AND CHOICE TO OPT-OUT

You always have the choice to delete or edit the information that you share with us. You can also opt-in or out- from our general promotions and marketing communications by simply configuring this preference in Your Account on our website or emailing us at customer_service@artificialcompanions.com. We commit to process your request in less than 72 hours.

Pictures submitted to us expressing your opinion or experiences about our services and products for our Reviews section can be your real picture or not, but you must always own the rights to use them publicly because they will be displayed publicly to the visitors of our website.

We have no control and therefore no responsibility in any way whatsoever, nor do we offer an option to opt-out, change, or delete any information that you may share publicly, or not, with other people or third parties by instant messages or emails, forum discussions, social media, or any groups of discussion, This includes Facebook, Twitter, Instagram, Pinterest, Reddit, and YouTube, as this information will be visible to others and subject to their Privacy Policies.

For more information and to opt out in those States where applicable by Law, you can visit our Data Collection Policy page.

SERVICE ORDERS

To purchase services, you may be redirected to a third-party website, such as PayPal or a financial institution, that will collect payment information to approve or deny the transaction. We will never store this information.

SALE OF BUSINESS OR BANKRUPTCY

We reserve the right to share or transfer any information that we may collect from you to a third party in the event that we ever file for bankruptcy or in the event of a sale, merger, or acquisition of The Company, provided such third party agrees to adhere to the terms of this Privacy Policy.

SECURITY

We have implemented physical, electronic, and internal procedures to safeguard and secure the information that we collect from you. All data handled electronically or digitally is encrypted when sent or received using the Internet to prevent unauthorized access or use, maintain its accuracy and integrity, and ensure appropriate use. However, we cannot guarantee that unauthorized third parties will ever defeat such measures; therefore, this information has restricted access only to authorized personnel working for The Company and its Administrators and Managers, who are bound by a confidentiality agreement.

Your password is the key to Your Account. We recommend using unique alphanumeric combinations and special characters and changing them periodically to ensure the difficulty accessing Your Account from unauthorized people. You are responsible for all actions taken to safeguard Your Account's privacy by the use of your password. We expressly encourage you to notify us urgently of any password compromise that you might be aware of. 

ENFORCEMENT

If we become aware that the security of our website has been compromised or your personal information accessed by an unrelated unauthorized party as a result of an external attack-related, but not limited to, a fraudulent activity, we will immediately notify you and take the appropriate measures, including but not limited to, investigation and reporting, to law enforcement authorities, cooperating with them and assisting them in any requirement. In the event of a data breach, we will make recommendations to you, as instructed by local authorities and law enforcement, to prevent further damage and protect your data integrity and security. 

CONSENT

By using our site, you consent to Our Website's Privacy Policy. 

YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT AND THE EU GENERAL DATA PROTECTION REGULATION 

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about the CCPA and your privacy rights.

The EU General Data Protection Regulation (GDPR) stipulates that EU citizens have the right to the protection of their personal data, choosing what data they allow to be collected. For more information, you can visit the European Commission's website.

There is basic information that we need to collect for the website to work and also to improve your security levels and protection. However, there are other non-essential digital data that are collected with the sole purpose of improving your user experience such as getting connected with us for special promotions, understanding your preferences better, and remembering you, so we may recognize you as a visitor when you come back. You can click on the bar below on the Home page to configure those options and select one or multiple choices according to your preferences.

CONTACT US

If you have further questions about our Privacy Policy, please do not hesitate to contact us at customer_service@artificialcompanions.com.