Personal Companions LLC is the legal owner and operator of this Website (www.personalcompanions.net).

At all effects for the purpose of these terms & conditions, Personal Companions LLC is referred herein as "The Company", "we" and "us" and" you" as "the visitor", "the customer" and "the user", and their plural variations "visitors", "customers and "users".

By using this Website, you accept all terms, conditions, policies, and notices stated here ("Terms of Service", "Terms") and available by hyperlink. These Terms apply to all users, including without limitation, to visitors, vendors, customers, merchants, and contributors of content,

Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any services. These Terms of Service are considered an offer; acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of this Website following the posting of any changes constitutes acceptance of those changes.


GENERAL TERMS & CONDITIONS

By agreeing to these Terms of Service, you state that you are 18 years of age or older.

We reserve the right to refuse to sell our products or provide service to anyone for any reason at any time.

Any offer for any product or service made on this site is void where prohibited.


USE OF OUR WEBSITE

Please, read our Terms of Use carefully before using our Website and its digital content. These Terms of Use are a legally binding agreement between you and us. They contain important information regarding your legal rights, including mandatory arbitration and waiver of your right to a jury trial or class action. By accessing our Website and our digital content, you agree to these Terms of Use entirely and as a whole. If you do not agree, you must leave our Website immediately.

You are not authorized to use our Website if you are not 18 years old or older.

You may not use our products or content on this Website for any illegal or unauthorized purpose, nor may you, in the use of these products, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any software or viruses or any code of destructive nature.


INFORMATION

We try to be as accurate as possible with our product descriptions. However, we do not warrant, and we do not claim that our product descriptions or other content of this site are entirely accurate, complete, reliable, current, or error-free. These descriptions are provided for general information and orientation, and they should not be relied upon or used as the sole basis for making decisions to purchase the products.

The products, materials, and services described on this site have an essential component based on fantasy, and perception may vary from one person to another; that is why we do not accept any responsibility for their performance or satisfaction. Any reliance on the material on this site is at your own risk.

This site contains literature to inspire the user to use our products and explain how they were conceived and designed. However, this information does not intend in any way to describe the product, neither provide instructions nor advice.

We have supported our product descriptions with pictures, trying to be as transparent as possible. However, due to space limitations and other factors, these pictures have been edited, and we cannot guarantee that your computer monitor will accurately display the products' color or texture. Therefore, our products' images can be considered only as a mere reference of the product and not how the final product that you will receive will look in real life. Therefore, pictures should never be the only factor of information to decide to purchase our products.

We always try to portray our products realistically, understood as an approach to reality but not the reality in itself. Clothes, makeup, accessories, and jewels shown in pictures help in this purpose but are not included as part of the product and are not for sale.

Our products are reproductions of human bodies and body parts, trying to achieve the maximum approach to reality that technology allows today. Our products do not intend, in any way, to be exact copies of human people, neither to substitute people, neither functions performed by real people. Therefore, our products are designed for entertainment and assistance and cannot replace human people.

We reserve the right to modify this Website's content at any time, but we have no obligation to update any information.

If you believe that a product offered by us is not as described, your sole remedy is to contact us to discuss the situation and determine the best outcome.


PRICES

Our products and services' prices are subject to change without notice. We reserve the right to modify or discontinue any product, its parts, or components without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the product.


AVAILABILITY

Upon receipt of your order, we manufacture our products to ensure maximum quality and durability; a few products or components remain in stock with limited availability. All our products have a limited lifetime and continuity in time.


COMMUNICATIONS

You consent to receive communications from us electronically and by phone. We will preferably communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


PAYMENTS

You agree to provide an accurate and true address, contact information, credit card numbers, and expiration dates so that we can complete your transactions, confirm their legitimacy, and contact you as needed. For more detail, please review our Privacy Policy and Return Policies.


OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the Website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


COPYRIGHT

All content included on this site including, but not limited to, text, articles, graphic material, logos, icons, banners, photographs and images, buttons, audio and video, digital downloads, product details, data compilations, and software, is the property of Personal Companions or its Affiliates, or it has been licensed to Personal Companions by its rightful owners, and it is protected by the US and international copyright laws. The compilation of all content on this site is the exclusive property of Personal Companions, with copyright authorship registered with the US Copyright Office under file number SR 1-9451975786 and protected by the US and international copyright laws. Any infringement of these copyright laws will be prosecuted and subject to lawsuits under the jurisdiction of the Courts of the State of Florida, United States.


TRADEMARKS

The Company's name, trademarks, and trade watermarks cannot be used in connection with any product or service that is not sold or promoted by Personal Companions without express permission, or not, by The Company, in any manner that is likely to cause confusion among customers, or in any way that disparages or discredits Personal Companions. Any trademarks or watermarks not owned by Personal Companions that may appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Company or its Affiliates and will be subject to the same protection as if Personal Companions would own them.


YOUR CUSTOMER ACCOUNT

You are responsible for maintaining the accuracy of the information stored in your account and its confidentiality by the use of a password, restricting its access only to yourself. And you agree to accept responsibility for all fraudulent activities that may occur in your account by the misuse of your password or violation of these terms. If you allow access to anyone under 18 years old, we will terminate the use of your account, deleting, editing, or canceling any information including, but not limited to, any orders at our sole discretion with no obligation to provide the materials or products ordered. You agree to compensate us for any legal damages that this may cause to Personal Companions, its Affiliates, or suppliers.


CUSTOMER CONTENT

We welcome your comments, suggestions, questions, ideas, reviews, and other communications (collectively, "Customer Content") through digital tools offered on our Website, provided that such Customer Content complies with our Terms of Use.

For specific details about your rights and obligations in reference to Customer Content, please read our Terms of Use.


SHIPPING & DELIVERY

For specific information, please refer to this section on our Website


PAYMENT

We accept Visa, Mastercard, American Express, Discover, and PayPal as forms of payment.

Personal Companions ensures the maximum security and privacy of data transmitted during the payment process by encryption, using the services of Authorize.net and JP Morgan Chase Bank, NA, storing sensitive payment information on highly secure servers in compliance with PCI DSS industry standards.

Your purchases will appear in your bank's credit card statement as "PC Toys".

All prices are in US dollars and include all taxes except for the State of Florida, where an additional 6% is applicable.

We will verify all payments carefully. Once the transaction has been verified and considered legitimate, we will initiate the manufacturing and shipping processes.

We do not charge any transaction fees.

You will be required to input your credit card's verification code and expiration date at checkout for your safety and security. This is, in the case of Visa, Mastercard, and Discover, the 3-digits number that appears on the back of your credit card in the signature box. In the case of American Express, your verification code is the 4-digit number printed on the front of your card.


PAYMENTS REJECTED

If your credit card or the entity that issued the credit card refuses the transaction or our merchant considers that the transaction may be fraudulent, the payment will be rejected.

If a payment is rejected, the order will not be processed, and the credit card will not be charged.

If your credit card is invalid, expired, or canceled, the purchasing transaction will be considered invalid, and the order will not be processed. The purchasing transaction will be considered null or void.

If you receive an error trying to process a transaction with PayPal, there is an issue with your PayPal account. In that case, you must contact PayPal for support and additional information.

Some banks require that you authorize a transaction verbally before approving a transaction. We will notify you if your bank informs us that that verification is required. Your order will not be processed until you approve that transaction and your bank approves that transaction to us.

If your transaction is declined, please double-check the credit card information you have entered and make sure that your billing address exactly matches this information. If this is the case, you should contact your bank for additional assistance.


RETURNS AND REFUNDS

Please, read our Return Policy for detailed information.


SECURITY

Please, read our Privacy Policy for detailed information.


BINDING ARBITRATION

In case of disagreement, you waive jury trials and class actions and agree to present and pay all costs for an arbitrary mediation out-of-courts with a Law firm based in Miami, Florida, to determine an alternate resolution.

Non-US citizens agree to an alternative dispute resolution procedure if a tribunal determines that arbitration is prohibited by law.

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